100% Money-Back Guarantee
We stand behind our product. If QuarkLeads doesn't meet your expectations, we'll make it right.
30-Day Window
Full refund within 30 days of purchase
Easy Process
Simple refund request procedure
No Questions
Hassle-free refund guarantee
Our Refund Policy
30-Day Money-Back Guarantee
At QuarkLeads, we're confident in the value our platform provides. If for any reason you're not completely satisfied with your purchase, you can request a full refund within 30 days of your initial subscription date.
Eligibility Criteria
- Refund requests must be made within 30 days of the original purchase date
- Applicable to first-time subscribers only
- Valid for annual and monthly subscription plans
- Custom enterprise contracts may have different terms
How to Request a Refund
- Contact our support team at hello@quarkleads.ai
- Provide your account email and reason for refund (optional but appreciated)
- Our team will process your request within 3-5 business days
- Refunds will be credited to the original payment method within 7-10 business days
Non-Refundable Items
- ✗Add-on services purchased separately
- ✗Custom development or integration work
- ✗Training sessions already conducted
- ✗Subscriptions beyond the 30-day refund window
Pro-Rated Refunds
For annual subscriptions cancelled within the 30-day period, we provide a full refund. For monthly subscriptions, the refund covers the current billing cycle. No partial refunds are provided for unused portions of the subscription period beyond the refund window.
Processing Time
Once your refund request is approved, please allow 7-10 business days for the credit to appear in your account. The exact timing depends on your payment provider's processing schedule.
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us.